Privacy Policy

This privacy policy applies to the information that CrisisHub B.V. and its parent, affiliates and subsidiaries (“we” or “us”) collect about you as a user of our CrisisHub branded Web sites, software, applications, hosting, network and services (the “Services”). This policy does not apply to information collected by third party websites and offerings linked to or otherwise accessible via the Services. The information collected or received by third parties is subject to their own privacy policies.

Collection of Your Information

You must register with us in order to access and use any of the Services’ features. When you register with us and use the Services, you will be providing us with information about yourself. Depending on how you use the Services, your information may include:

Registration-related information, such as name, username, addresses, e-mail addresses, telephone numbers, birth date, password, gender and any user identification provided by your employer (e.g., a key and password);
Information about the components of the Services that you use, how frequently you use them, when you access them and when you use them;

Transaction-related information regarding your interactivity with the Services;
Location data and other information about mobile devices used to access and interact with the Services; and
Other information specifically related to your use of a particular Service, including information that you publicly post using tools made available by us.

We may receive or collect certain technical information when you use the Services. This may include: the type of browser or operating system that you are using, your manner of connecting to the Internet, your Internet service provider, IP addresses, domain names, access times and other uniquely identifying information of machines that have our software installed on them.

Additionally, we may collect information about other software on your computer for the limited purpose of protecting your security or improving your online experience.

The Services, including the CrisisHub applications, are offered, hosted and operated globally. By registering or accessing the Services, you are granting us consent to have your data transferred to and processed in the United States. The Services may not be used where prohibited by local law.

How Your Information is Used

Your information may be used for the following purposes:

To operate and improve the Services;
To provide performance metrics and other data to an administrator associated with your account, including any manager, coach, supervisor or consultant authorized by you or your employer to have access to such metrics;
To personalize the content and functionality provided to you via the Services;
To facilitate any data transactions while you are performing your job responsibilities;
To communicate with you and respond to your inquiries; and
To conduct research about your use of the Services.
We may use cookies, web beacons, or other technologies in combination with your information to enhance and personalize your access and use of the Services. We will use a user name and password system to register or authenticate you and enable you to take advantage of services.

Our current policy is to store session data on our databases for a period up to ninety (90) days.  However, please keep in mind that either you, your employer or an administrator each has the option to save or archive certain data, which will be retained until deleted by such party. Our policies on Data retention may change from time to time, so you agree to assume the responsibility to review this policy from time to time for any updates.

Sharing of Your Information

We do not rent or sell your personal information (such as name, address, telephone number, user identification, or likeness) to third parties for their marketing purposes unless you expressly provide us with permission. You understand and agree that the CrisisHub and application provide functionality that enables your employers associated with your account to access and capture data, your voice, image, video and other likenesses to organize various functions, and you authorize us to capture and share such data with users within your account. Also, the contents of your online communications, as well as other information about you as a user of the Services, may be accessed and disclosed in response to lawful governmental requests or legal process (for example, a court order, search warrant or subpoena), in other circumstances in which we or your employer has a good faith belief that a crime has been or is being committed by a user, that an emergency exists that poses a threat to the safety of you or another person, when necessary either to protect our rights or property or the rights of your employer or for us to render the service you have requested.

Please note that if you use our communications tools to disclose information about yourself publicly (for example, in chat rooms or online message boards made available by us), others will have access to information you provide.

We may use and share information that we collect for analysis, to formulate best practices, for research papers and for training purposes, but only in a way that does not identify you or your employer individually as the source of such information, unless you authorize us to do so otherwise by you giving us express consent.

Third Party Agents

We may use agents and contractors in order to help operate the Services and help us analyze the performance of our Services. Our agents and contractors must agree to limit the use of such information for these purposes.

Change of ownership

In the event that ownership of us was to change as a result of a merger, acquisition, or transfer to another company, your information may be transferred. If such a transfer results in a material change in the use of your information, you will be provided notice about the choices you have to decline to permit such a transfer.

Your Choices about Your Information

We will provide you with access to your registration information so that you can update your information at any time by going to the home page of the Services and clicking on the “Profile” Link Icon.

Our Commitment to Security

We have established safeguards to help prevent unauthorized access to or misuse of your information, but we cannot guarantee that your information will never be disclosed in a manner inconsistent with this Privacy Policy (for example, as a result of unauthorized acts by third parties that violate applicable law or the policies of us or your employers). To protect your privacy and security, we may require the use of user IDs and passwords to access information.

Our Services are not Intended for Minors

Our Services are intended for a general audience, and we do not knowingly collect information from minors.

How to Contact Us

If you have any questions or concerns about this Privacy Policy or its implementation, you may contact us at

Changes to this Privacy Policy and Additional Information

We may update this Privacy Policy from time to time, and so you should review this Policy periodically. If there are significant changes to our information practices, you will be provided with appropriate online notice. We may provide other privacy-related information in connection with tools and applications provided by us that are not described in this Policy that may be introduced in the future.